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West Ham owners David Gold and David Sullivan have assured fans that the club are doing everything possible to bring their losing streak to an end.
Sunday's 3-0 defeat to Southampton was their fourth successive Premier League defeat and the Hammers find themselves 18th in the table after six games.
Speaking after the match, Mark Noble admitted that West Ham's poor start to the season and life at the London Stadium is 'laughable' but the club's owners believe injuries and key decisions going against them have contributed to the disappointing run.
"There is no question that this has not been the start to the season that we were looking for but rest assured we are doing everything we can to fix the situation," they said in a statement.
"The facts are there for everyone to see. We know we are letting in too many goals and not scoring enough, but be assured we will sort the problems out.
"There have been factors which have contributed to the poor start with injuries to key players and some key decisions which have gone against us.
"But we are not going to make excuses and know that Slaven and his team will be working even harder on the training ground this week to get things right.
"We have got to remain positive. These are the same players that helped us enjoy such a memorable final season at the Boleyn Ground.
"We know this is a difficult time for our supporters at the moment but we want to thank you personally and wholeheartedly for staying with the Club.
"We will turn our season around.
"These are tough times but as Mark Noble said over the weekend, this is the time that the West Ham United family needs to come together.
"We can’t thank you enough for the impeccable way you pulled together and supported the team yesterday.
"Our fans have always shown over the years the amazing support they have for the team and we have no doubts they will get behind the players even more over the coming weeks."
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