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West Ham United's David Sullivan criticised Manchester United's preparations following problems concerning the Red Devils' arrival at Upton Park.
The kick off for the Hammers' Premier League clash with United on Tuesday night was delayed by 45 minutes, with the visitors' team coach having been surrounded and pelted with objects on its way to the Boleyn Ground.
Sullivan, the co-chairman of the Hammers, told BBC Radio 5 Live: "It is depressing, really.
"It will be a late night for our fans and some of them won't be able to stay.
"I don't understand why United couldn't get here at 4pm. They could have gotten here early. They knew it would be busy. It's crazy."
Sullivan insisted that the United bus was not subject to an attack but both video evidence and the accounts of United's Wayne Rooney and Louis van Gaal suggest otherwise.
"There was congestion in the street and they couldn't get the coach in," added Sullivan. "There were people around the coach, but there was no attack on the coach.
"If you check the coach there won't be any damage to it.
"If we arrived late at Old Trafford, they wouldn't put the kick-off back."
However, United boss van Gaal said to Sky Sports: "What do I have to tell? The images tell everything.
"I have seen also the police were taping.
"It is not the first time I have seen that. It is not so nice. The way we have been received is not the proper way, of course. That makes all the influence on the players, and that is a pity."
Ahead of the clash, the Irons' final fixture at the Boleyn Ground, Rooney added: "It wasn't nice. The coach got smashed up, but we're here now, so we have to prepare for the game and go out and do our job.
“I think it was disappointing, of course.
"We know it's a big game for West Ham, a big night for them, leaving the stadium, but I'm sure West Ham as a club will be disappointed with what the fans have done."